Scalextric Car Restorations: Terms and Conditions

By placing an order with Scalextric Car Restorations you agree to be bound by the following terms and conditions. We reserve the right to modify these terms and conditions and you agree to be bound by any such revisions for any further orders placed.

Supply
No order will be deemed accepted for execution until payment has been received. The right to supply all or part of the order is reserved at all points in the order process.
Orders are normally dispatched within 4 working days but please allow up to 7 working days to include the delivery time. We are unable to offer advice regarding likely date of receipt following dispatch as this is a matter for the postal services and not in our control.
You will be notified of any goods temporally out of stock and given an estimate of order despatch date.

Payment
We accept payment by credit/debit cards via PayPal. However, we can also accept cheques in GBP payable from a UK bank. Clearing of cheques through the banking service is guaranteed as being 10 working days or less. We can also accept payment by Postal Orders in GBP and cash in GBP. We advise postal insurance is used if cash or uncrossed Postal Orders are sent by post.
You are responsible for any local import duties and import restrictions.

Guarantees and Refunds
We uphold all relevant UK trading laws and nothing contained herein affects these rights.
If there is a problem with your order notify us immediately. We will exchange or refund goods which are faulty, supplied in error or damaged. Under these circumstances we will refund your return postage. If you wish to return goods for any other reason, outside of rights bestowed by law, this is entirely at our discretion and if offered may be subject to a re-stocking charge. We will not refund the original order post and packing cost or the return postage cost in these circumstances. Used items are not accepted for return unless they have become faulty within the warranty period.
No refund will be given until the goods are returned to Scalextric Car Restorations.
Any goods or services provided for unique or custom goods cannot be refunded unless the goods are faulty, supplied in error or damaged.
We pack all orders to give adequate protection through the shipping process. We cannot be held responsible for any goods lost or damaged by the postal service. Additional postal insurance is available on request, charges will apply. Orders sent with ‘Signed For’ (Recorded) delivery within the UK are insured by Royal Mail to a value of £30 GBP.

Privacy
It is a requirement of the order process to provide your e-mail address and postal address. Such details are held indefinitely unless you request us to remove them. We do not pass on customer details to any external businesses or individuals.
We do not hold credit/debit card details and these details should not be sent directly to Scalextric Car Restorations. Credit/Debit card details should be sent to PayPal only.